416-946-7023

19th of February 2018 01:34 PM Link
Congratulations to our team at CRUISElab for publishing this work!

Below is the link to 50 free online copies of this article to share with friends and colleagues:
http://www.tandfonline.com/eprint/rUuGpAvy7xUtcCTKhT8c/full
16th of February 2018 04:02 PM Link
15th of February 2018 07:26 PM Link
13th of February 2018 10:03 AM Link
10th of February 2018 12:55 AM Link

Cruising Counts: Participants' Ratings of Online Outreach Worker Interactions
Individual was friendly 92.2%
Individual used language I understood 87.1%
Individual was helpful 82.7%
I was comfortable with the interaction 80.6%
I was satisfied with the interaction 77.5%
Individual was prompt to reply 74.8%
Individual was knowledgeable and a trusted source of information 68.7%
The individual provided me with a useful referral 50%

  • “I find it difficult sometimes to remember when drop-in anonymous testing hours/locations happen, and the reminder that there is one in my ‘hood is nice.”
    Participant - Cruising Counts
  • “I wish the interaction could be simultaneous. My responses often had a long delay (like a day or two).”
    Participant - Cruising Counts
  • “The only downside is that the individual has to seek out and discover the services available to them—so having this sort of thing more accessible on apps…would be a good idea.”
    Participant - Cruising Counts